Wholesale Labels www.wholesalelabels.com

Returns and Refund Policy

www.wholesalelabels.com is a div. of Creative Label Concepts, Taylorville, IL (formerly Bloomington, IL).
Before making any purchase, please read Creative Label Concepts’ Return Policy

We have the understanding that you have tested/sampled the product(s) and have determined the product(s) will meet your needs and are well suited for your project prior to placing an order of size. However, we do understand there may be times that you simply order an item by mistake, your project or plans change or your inkjet or laser printer doesn’t handle label materials as well as you’d hoped… therefore we want to be able to assist you when you need to make a return. Please read and follow the below guidelines:

Custom printing: As our customer, you will review a proof of each label design and/or receive a sample print via snail mail (see press proofs). You can ask for adjustments or give an "okay to print". Because we work with you to design and print your labels, and especially when you've given an okay to print, refunds and returns can not be given. Design services are non-refundable. Associated printing orders are subject to a 15% cancellation fee if design work has already begun but the item has not yet printed. We assume artwork that has been submitted as "print-ready" by a customer has already been approved and therefore does not require an electronic proof. A press proof (an actual printed copy) can be requested for a fee of $50 (sheet labels). Press proofs are recommended if color-matching is required.
Blank Label and Tag Sheets: You may return, within 15 calendar days of purchase, up to 4 packages of unopened wholesale packages of in-stock (marked as "popular size") blank label sheets. Larger runs and/or any run of non-stock items are cut at the time of order and therefore, non-returnable. Product must be in saleable condition & is subject to inspection. There is a non-negotiable restocking charge of 15% of the product total (min. restocking fee is $15.00). A credit will be issued within 5 working days of receiving the return back at our shipping facility in Taylorville, IL. Original order shipping as well as return shipping is not refundable. Returns must be shipped freight pre-paid. Collect shipments are not accepted.
Products returned to Creative Label Concepts require an RMA number (return merchandise authorization). To initiate a return, please fill out the RMA form online. ALL RETURNS must be secured in a size-appropriate BOX and shipped via UPS or FEDEX for proper handling and tracking. Please write the RMA number on the shipping box. (We do not recommend shipping returns via the post office.)

    Get an RMA #

    Please return products to:

    Creative Label Concepts
    501 W Springfield Rd.
    Taylorville, IL  62568
    A credit will be issued within 5 working days of receiving the return back at our shipping facility in Taylorville , IL. Original order shipping as well as return shipping is not refundable.
    ~If you have questions regarding this return/refund policy, please contact [email protected]. Thank you.
    Please Note: We do not sell Avery products and are in no way affiliated with Avery-Dennison Corporation. The template numbers referenced within this site are listed to aid in proper software template layout selection in common label software programs. All product names and numbers, logos and trademarks are registered to the respective companies.
    Shipping Information
    FEDEX / UPS GROUND: based on real-time rates
    2 Day Air & Next Day Air: based on real-time rates
    Most order ship same day / next day.
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    Company Information
    Hours: M-F 8:00-4:30
    Ph: 877/668-0130

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    Need Smaller Quantities?
    Blank labels sold on this site are prepackaged in unmarked wholesale packages of 250 sheets and some materials require higher minimum orders. Custom printed labels sold on this site require a minimum order of 10 printed sheets.  For smaller quantities of blank label sheets, please visit www.labelsbythesheet.com.

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    Unauthorized duplication of content, graphics and logos prohibited.